Payments Made Simple
Where do I make my payment?
For most Loan Simple customers, mortgage payments are not made directly to Loan Simple. After closing, loans are typically transferred to a mortgage servicing company. This is a normal part of the mortgage process and happens every day across the industry.
What is a mortgage servicer?
A Mortgage Servicer is the company responsible for:
- Collecting your monthly mortgage payment
- Managing your escrow account (if applicable)
- Providing account support and payment history
Will I ever make a payment to Loan Simple?
Sometimes.
In certain situations, Loan Simple may collect some mortgage payments before your loan is transferred to its long-term servicer. Most customers, however, will make their payments directly to their loan servicer.
How will I know where to pay?
Don’t worry! We’ll let you know.
If your loan is transferred, you’ll receive:
- A Notice of Servicing Transfer from Loan Simple sent via mail will specify the effective date of the service transfer and when to begin making payments to your servicer.
- A welcome letter from your new servicer with instructions on when, where and how to make your payments.
Your loan terms, interest rate, and monthly payment will not change because of a servicing transfer.
Not sure who your Servicer is or where to make your first payment?
We’re here to help.
Call or text us at 720-288-0840 or email paymentinfo@loansimple.com and we’ll quickly help you determine where your payment should be sent.
Before Making a Payment
If you’ve received notice that your loan has been transferred, your loan payments should be made directly to your new servicer beginning on the effective date listed in that notice. Payments due before the effective date should be made to Loan Simple. Please review the notice carefully for your new servicer’s payment instructions, contact information, and the date your payments should begin. If you’re unsure whether your transfer has been completed, contact us first and we’ll point you in the right direction. Paying your mortgage on time is important. Late payments can result in fees, and missed payments can impact your credit score. That can make it harder to get approved for other loans, like a car or even a boat. Nobody wants that, especially if you really want that boat!
Make a Payment
PayviaACH
Click to complete an ACH Authorization to allow Loan Simple, Inc. to withdraw your payment directly from your bank account — with no additional fee.
Zelle
Make a payment via Zelle in your bank’s mobile app.
Scan the Barcode and please include the borrower’s first and last name, and loan number in the “Add a message” field.
ap@loansimple.com
Venmo
Make a payment via the Venmo app.
Scan the Barcode and please include the borrower’s first and last name, and loan number in the “What’s this for?” field.
Credit or Debit Card
Make an online payment with a credit or debit card via PayPal.
Online payments by PayPal, or a credit or debit card will incur a 3.5% convenience fee.
Mail a Payment
Payments to Loan Simple can be made via check, money order, or cashiers check.
Please include your Loan Number on the check. Mail to:
Loan Simple, Inc.
Attn: Payments
9800 Mt. Pyramid Ct., Suite 400
Englewood, CO 80112