Overview

Loan Simple, Inc. (Loan Simple) is committed to protecting consumer privacy and complying with the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”). This Notice describes how we collect, use, disclose, retain, and protect Personal Information and Sensitive Personal Information collected through our websites, mobile applications, and related services. It also explains the rights available to California residents regarding their personal information.

1. Information We Collect

We may collect the following categories of Personal Information:

• Identifiers, such as name, postal address, email address, telephone number, date of birth, account information, and other similar identifiers.
• Personal information described in California Customer Records statutes, such as signature, physical characteristics, financial information, insurance information, and other information provided in connection with a loan application.
• Commercial information, including records of products or services obtained, considered, or other purchasing or transaction histories.
• Internet or other electronic network activity information, including IP addresses, browsing history, search history, device information, and interactions with our websites, applications, and advertisements.
• Geolocation data.
• Professional or employment-related information.
• Inferences drawn from Personal Information to create a profile reflecting consumer preferences, characteristics, behavior, or interests.

1a. Sensitive Personal Information

We may collect the following categories of Sensitive Personal Information as defined under California law:

• Social Security number.
• Driver’s license, state identification card, or passport number.
• Financial account information, account credentials, or information necessary to process mortgage and lending transactions.
• Precise geolocation information, where applicable.

We collect and use Sensitive Personal Information only for purposes permitted by applicable law, including providing our services, processing transactions, verifying identity, preventing fraud, maintaining account security, complying with legal obligations, and other business purposes authorized by the CCPA.

2. Purposes for Collecting Personal Information

We collect and use Personal Information and Sensitive Personal Information for the following purposes:

• To provide, operate, maintain, and improve our products and services.
• To process loan applications and related transactions.
• To communicate with you regarding our products, services, and customer support.
• To verify identity and prevent fraud.
• To comply with legal, regulatory, reporting, and compliance obligations.
• To protect the security and integrity of our systems and services.
• For internal business operations and recordkeeping.

3. Sharing Personal Information

We may disclose Personal Information and Sensitive Personal Information to the following categories of third parties:

• Service providers that perform services on our behalf.
• Business partners involved in providing requested products or services.
• Government agencies, regulators, investors, auditors, reporting agencies, and other entities as required by applicable law.
• Law enforcement agencies or other parties when required by law or legal process.

We do not sell Personal Information for monetary consideration. If our practices constitute “sharing” under California law for cross-context behavioral advertising, California residents may exercise their right to opt out.

4. Your Rights Under California Law

California residents may have the following rights, subject to applicable exceptions:

• Right to Know – Request information about the categories and specific pieces of Personal Information we collect, use, disclose, sell, or share.
• Right to Delete – Request deletion of Personal Information collected from you.
• Right to Correct – Request correction of inaccurate Personal Information.
• Right to Opt Out – Opt out of the sale or sharing of Personal Information.
• Right to Limit Use and Disclosure of Sensitive Personal Information – Request that we limit our use and disclosure of Sensitive Personal Information to purposes authorized by California law, where applicable.
• Right to Non-Discrimination – Receive equal service and pricing even if you exercise your privacy rights.

5. How to Exercise Your Rights

To submit a request to know, delete, correct, opt out, or otherwise exercise your privacy rights, please contact our Compliance Department using the contact information below.

We will verify your request using information associated with your account or application before responding. Authorized agents may submit requests on behalf of California residents in accordance with applicable law.

6. Contact Us

By Mail:

Loan Simple, Inc.
NMLS #3032
1576 N Sherman St., Suite 130
Denver, CO 80203

By Phone:
(888) 351-4333

By E-mail:
Compliance@loansimple.com

By Website – Form Submission Link:
https://www.loansimple.com/contact-us/

Changes to This Notice

We may update this Notice from time to time. Any changes will be posted on our website with an updated effective date.