Operations

At the Heart of it All

At Loan Simple we believe that the success of a Lender can be measured by their operations. Sure, it’s very important to have great rates, a fantastic pay out plan, a rich benefits program, and extraordinary product depth (We have all of this and more). However, what do all of those great features matter if a shoddy operations division makes it so that you’re files get hung up in underwriting limbo, closing dates are missed, Clients become frustrated, locks are blown, Realtor relationship soured, and your pay ends up being delayed? We don’t think they add up to a whole lot if you don’t have a solid operations division in place.

That’s not all…

It’s not enough to have a good operations division. To truly be successful in this market your operations have to not only be good, but they need to be FAST. In today’s market the internet has made access to information so accessible that many of our Clients have not only a good idea of what they need, but who can provide it to them. This level of competition makes it imperative that you’re working with a lender that not only has all the solutions, but one that can provide them in an astonishingly quick time frame.

The Need for Speed

At Loan Simple we provide 24 Hour Underwriting (No Appraisal required).

We don’t allow files to get hung up and delayed in our operations. We know how important it is that we deliver what we promise, and more importantly what you’ve promised your Client.

We hit our deadlines.

Problem Solvers

In addition to fast turn times, our Underwriters are here to find solutions. We believe in finding the best in a file and building on that foundation. We underwrite to the guides and never to a “hunch”, or “funny feeling”, we may have. We want to find a way to make files work. We’ve been known to structure a file a dozen different ways with a dozen different lenders to find a solution that accomplished the goals of a Client(s).

YOU CAN’T TALK TO THE UNDERWRITER!!

Ever heard those words before? At Loan Simple you can always talk to the Underwriters. We know that Client(s) aren’t a one size fits all proposition and that you may need to discuss some special considerations that need to be taken when examining the file. We invite you to share this information with us because as we stated before, WE WANT TO MAKE LOANS WORK.

Delegated (in-house) Underwriting

All of our Underwriters are Delegated and authorized to UW FHA/VA/JUMBO/USDA and our entire portfolio of conventional products. We don’t outsource our Underwriting because we know how essential it is that you have an Underwriting division looking for solutions, and doing so within our crazy fast turn times.

Forget Disclosures

Don’t worry; we’re not saying that Disclosures shouldn’t be done. We’re just saying we’ll take care of it for you. At Loan Simple we’ll prepare and send out all disclosures for you. We make sure all disclosures are done, sent, and received according to the letter of the regulations. With Loan Simple you can rest easy knowing that we’ve kept you 100% compliant.

Nickel-and-Dimed to Death

The simple fact is that there is a number of due diligence steps that must be performed in today’s market. Generally these steps are accomplished via reports which are pulled through various third party vendors, or government agencies (4506T, Work Number VOE, VOR, QRE). Each of these reports cost money and with many lenders these fees are pushed back on the Branch or Individual. At Loan Simple we believe these reports, and their costs, are the responsibility of the Lender. We don’t nickel-and –dime our branches with the costs of doing business as a lender. These fees are on us.

Guaranteed Closings

Is there anything worse than having an excited Client all set to sign the mortgage papers and then having the closing go south? In a single moment all the hard work you’ve put in to developing a relationship with your Client(s), the Realtor, and any other parties involved is lost in the snarled mess created by a bungling Closing Department.

We don’t allow this to happen...

We know how hard you work to build your relationships, and we do everything possible to ensure that we’re only working to improve this relationship. At Loan Simple we guarantee our closings, or we pay the fees. We can do this because we assign a Closing Manager to each file in closing. Their job is to ensure that we’re hitting the closing dates that have been set.

The Simple Truth

As we said before, we believe that the success of a lender can be measured by their Operations Division, and at Loan Simple our success is our Operations Division. The other lenders simply don’t measure up.